User Data Deletion Guide

Manage and delete your personal data
Last Updated: June 5, 2023

1 Overview

1.1. You have the authority to manage, use, and delete the data generated in our application. If you no longer need your account data, you can delete or remove it at any time.

1.2. This guide explains:

2 Data That Can Be Deleted

When you submit a data deletion request, the following categories of data associated with your account will be deleted:

1. Third-Party Account Information
Basic information obtained from your linked third-party account (e.g., Facebook).
Facebook user ID, name, profile picture
2. Account Login Records
Your login history in our application.
Login timestamps, device info, IP address
3. In-App Activity Records
All your operational records in the app.
Level progress, purchase records, in-game achievements, settings
# Data Category Description Examples
1 Third-Party Account Information Basic information obtained from your linked third-party account (e.g., Facebook) Facebook user ID, name, profile picture
2 Account Login Records Your login history in our application Login timestamps, device info, IP address
3 In-App Activity Records All your operational records in the app Level progress, purchase records, in-game achievements, settings

3 Important Notes Before Deletion

⚠️ Deleting your account is permanent and irreversible. Please review the following effects carefully before proceeding.

3.1. The application will delete all user data associated with your account, including but not limited to game progress, virtual currency, virtual goods, purchase records, and account settings.

3.2. Before deleting your data, you may want to transfer or back up any data you wish to keep (e.g., screenshots of your progress, records of any pending transactions).

3.3. The system will not delete certain data, such as:

3.4. After user data is deleted, it cannot be recovered. Please make sure you have considered the consequences carefully before confirming the deletion.

3.5. If your account is connected to a third-party login (e.g., Facebook), we recommend that you also remove our app from that platform's authorized applications list for additional security.

4 How to Delete Your Data

We provide three methods to request data deletion. Please use the one that best fits your situation.

Recommended

Method 1: Delete Through Our App

The fastest and most direct way to delete your data.

  1. Open our app on your device.
  2. Log in to your account if you are not already logged in.
  3. Navigate to Settings in the app.
  4. Find the Account or Privacy section.
  5. Tap the "Delete Account" or "Delete My Data" button.
  6. Carefully read the deletion notice and confirm that you understand the consequences.
  7. Follow the on-screen prompts to complete the verification (e.g., enter your password, email verification code, or other authentication method).
  8. Confirm the deletion request. Your data will be deleted within the time required by applicable law.
For Facebook Users

Method 2: Delete Through Facebook

Use this method if you have linked your Facebook account to our app and want to remove the connection.

  1. Log in to your Facebook account.
  2. Go to Settings & Privacy > Settings.
  3. Find Apps and Websites in the left menu or under the "Permissions" section.
  4. Locate our app in the list of "Active" apps and websites.
  5. Click "Remove" to disconnect our app from your Facebook account.
  6. On the confirmation screen, optionally check the box "Delete data previously shared with [our app name]".
  7. Click "Remove" to confirm.
Need Help?

Method 3: Contact Our Support Team

Use this method if you cannot access the app or Facebook, or if you need assistance.

If you are unable to delete your data using the methods above, contact our support team:

  • Email: g609999099@gmail.com
  • Subject line: Data Deletion Request
  • Please include: Your account name/ID, the email associated with your account, and a brief description of your request.

We will respond within 30 days (or sooner as required by applicable law).

5 After You Submit a Deletion Request

5.1. Once we receive your deletion request, we will process it within the time required by applicable data protection laws (typically within 30 days).

5.2. You may receive a confirmation email after the deletion is complete.

5.3. Some data may be retained in our backup systems for a limited period due to technical constraints. Such data will be isolated from further processing and securely deleted when the retention period expires.

5.4. If you have any questions or concerns about the deletion process, please contact us using the details above.

6 Your Rights

In addition to the right to delete your data, you have other rights regarding your personal information, including the right to access, correct, and port your data. For a complete description of your rights, please refer to our full Privacy Policy.

7 Contact Us

If you have any questions about this guide or need assistance with data deletion, please contact us:

Get in Touch

Subject line: Data Deletion Inquiry

We are committed to helping you manage your data and will respond to your requests in a timely manner.